Privacy Policy

Effective date: [VERIFY: date of approval]

Operator: [VERIFY: exact legal entity name], operating as Quantum Bridge Urgent & Senior Care Clinic ("we," "us").

1.1 Scope

This policy explains how we handle information collected through this website. It does not govern medical records or information created when receiving care; that information will be covered by a separate Notice of Privacy Practices once the clinic is operating. [VERIFY: counsel to confirm HIPAA applicability and NPP timing.]

1.2 Current status

The clinic is in development. This website offers a general inquiry form. Each submission is saved in the website's database and a copy is emailed to a clinic team inbox so we can review it. We do not currently send newsletters or opening-update emails; opening information is posted on this website.

1.3 Information we may collect

• Information you choose to give us (through the inquiry form): name, email address, optional phone number, your relationship to the clinic (for example, prospective patient or caregiver), reason for inquiry, an optional message, your consent to be contacted about your inquiry, and the date and time you submitted it.
• Technical information collected automatically: our hosting provider may process standard request data such as IP address, browser type, and pages requested in order to deliver and secure the site. [VERIFY: hosting provider's logging and retention practices.]
• Cookies and analytics: We have not added advertising, social-media tracking, or third-party analytics tools to this website, and the inquiry form does not set cookies. [VERIFY: whether the hosting platform's built-in visit statistics are used, and what they record.]

Please do not send symptoms, diagnoses, medical records, Social Security numbers, or other sensitive health information through this website.

1.4 How we use information

To review and respond to your inquiry; to operate, secure, and improve the website; and to comply with law. We do not sell personal information or share it for cross-context behavioral advertising. [VERIFY]

1.5 Submission handling, storage, and access

Inquiries are stored in a database operated by our website hosting provider. The database is not publicly readable; submissions can only be added through the form. A notification containing your submission is emailed to the clinic team's inbox. Information is encrypted in transit (HTTPS). The form includes basic automated spam filtering. [VERIFY: which team members may access the inbox and database; whether the inbox provider is approved for this use; any additional security measures.]

1.6 Service providers

We use service providers for website hosting and data storage, for sending notification emails, and for the clinic team's email inbox. [VERIFY: names of providers, contract terms, and their roles.]

1.7 Retention and deletion

[VERIFY: a retention period has not yet been set; leadership and legal counsel must approve one.] You may ask us to delete information you have submitted, subject to legal exceptions.

1.8 Your California privacy rights

Depending on applicability, California residents may have rights under California law (including the CCPA/CPRA, if applicable to the operator) to know, access, correct, and delete personal information, to opt out of sale or sharing, to limit use of sensitive personal information, and not to be discriminated against for exercising these rights. [VERIFY: counsel to confirm which laws apply and the verification process.]

1.9 Children

This website is not directed to children under 13, and we do not knowingly collect their information.

1.10 Contact

[VERIFY: official privacy contact method — not yet confirmed.]

1.11 Changes

We will post updates here with a revised effective date.